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FREQUENTLY ASKED QUESTIONS
All orders are dispatched within 1–2 business days. Standard delivery across Europe takes 3–5 business days. You'll receive a tracking link by email as soon as your order ships.
Yes. You have 30 days from delivery to return your order. Items must be unused and in original condition with all packaging intact. Email info@lumieresun.com with your order number to start the process.
Every order includes your sunglasses and a protective case to keep them safe when not in use.
Every pair of Lumière sunglasses comes with a 2-year warranty against manufacturing defects. Email us at info@lumieresun.com with your order number and a photo and we'll take care of it.
First check your tracking link from the shipping confirmation email. If your order hasn't arrived within 10 business days, email us at info@lumieresun.com with your order number and we'll investigate immediately.