Warranty Policy

At Lumiere, we take pride in the quality and craftsmanship of every pair of sunglasses we create. Our products are designed with premium materials and high-quality lenses to provide both style and reliable protection. To ensure your confidence in our products, we offer a limited warranty on all Lumiere sunglasses.

Limited Warranty Coverage

All Lumiere sunglasses are covered by a 12-month limited warranty from the date of purchase.

This warranty covers manufacturing defects in materials and workmanship, including:

• Frame defects

• Lens defects caused by manufacturing errors

• Structural issues under normal use

If your sunglasses experience a covered defect within the warranty period, we will repair or replace the item at no additional cost.

What Is Not Covered

This warranty does not cover damage caused by:

• Accidental damage or improper use

• Scratched lenses from regular wear and tear

• Damage caused by impact or dropping

• Exposure to harsh chemicals or extreme temperatures

• Unauthorized repairs or modifications

Normal wear and cosmetic changes that occur over time are also not covered.

How to Submit a Warranty Claim

To submit a warranty claim, please contact our support team with the following information:

• Your order number

• A description of the issue

• Photos of the product and the defect

Our team will review your request and provide instructions on the next steps. If your claim is approved, we will arrange a replacement or repair.

Warranty Replacement

If your claim is approved and the product cannot be repaired, Lumiere will provide a replacement product of the same model or an equivalent item if the original is no longer available.

Our Commitment

At Lumiere, our goal is to deliver sunglasses that combine elegance, durability, and reliable UV protection. If you experience any issues with your purchase, we are committed to making it right.